Reputable tour operator in Vietnam providing diversified, comprehensive, valuable and oriented travel products

Vietnam Tour Operator-Firmly developing through diversifying travel products, improving the quality of services and investing finance effectively to bring value added to stakeholders

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About us

1. VIETLUXTOUR

In April 2020 Vietluxtour will officially be launched  and placed as a high-class travel brand with luxurious services creating unique and quality tours to bring visitors top  travel experiences in their journey.

Vietluxtour is a high-class travel brand of Fiditour Travel Joint Stock Company - a leading travel company in Vietnam with over 30 years of business experience in the fields of domestic and foreign travel , providing air tickets. , hotel reservations, transport services, events (MICE), free & easy, visa ...
Fiditour Travel has originated from a history of establishment since 1989  and so far the company has constantly  born offices and branches throughout major cities over the country. The company has continuously stood at the top of Vietnam's Topten Travel Ranking for 19 years in all 3 markets of Outbound, Domestic and Inbound. With the motto of choosing QUALITY as a sustainable competitive advantage, with 4 clearly visible commitments to customers as follows :
  • Make sure to carry out right commitments
  • Guarantee the delivery of selected products
  • Ensure reasonable prices
  • Insure enthusiastic and thoughtful services 

* Vision and mission:

Always strive to maintain its position as one of the leading tourism companies in Vietnam and the regions in terms of scale, quality and profession.
With abundant resources, experience and prestige in tourism, a strong relationship with major partners worldwide , Vietluxtour & Fiditour Travel always offer travelers the most valuable tourism products. 
 
*Business philosophy
 
The company always stand up for the responsibility  to the community and the environment,  grow products and business activities on the basis of harmonizing business interests with the community and society.
 
*Core values
  • Always comply with the standards and quality commitments as told to customers.
  • Consider service quality and customers’ ease   as the top criteria in business orientations and activities
  • Pioneer in evoking the inspirations,  expectations of travelers about unique and classy tourism products that they can just find at Vietluxtour.

2. WHY SHOULD CHOOSE VIETLUXTOUR'S HIGH-CLASS TOUR?

Experience international 4-5 * service:
In the  program pick all high-class services, luxury hotels, famous restaurants, and convenient transportation. Especially, all services are of international standard from 4-5 *, strictly hold by Fiditour Travel and reputable partners.
 
Professional guides:
The professional five-star  guides have participated in special training and testing programs to achieve  Vietluxtour’s certificate of premium service. They will use the language of visitors, be ready to interact and take care of your needs 24/7.
 
Luxurious and exquisite gifts:
 
Well-meaning gifts are given to visitors in Vietluxtour journey .
 
Dream comes true
The private trip is measured by the travelers, which is rolled along with emotions and the  service standards, moved by the magnificent beauty of the landscapes, captivated with the culinary masterpieces, burst into happy feeling in the dream come true journey .
 
The most meaningful trip
When joining a high-class vacation  with Fiditour Travel, visitors  could join the fund to support the program “ One million flags and fishermen holding on to the sea “
 

Best Tour Operators in Vietnam

I. GENERAL INFORMATION

Official name: FIDITOUR TRAVEL JOINT STOCK COMPANY
Business name: FIDITOUR TRAVEL
Established: March 25, 1989
International Tour Operator License Number: 79-185/20 14/TCDL-GP LHQT
Number of employees: 350
General Director: Mr. Tran The Dung
Head office: 129 Nguyen Hue Street, District 1, Ho Chi Minh City, Vietnam
Telephone: (+84) 0903 687 440
Email: inbound1@fiditour.com or phongtran@fiditour.com
Website: www.fiditour.vn (English)

Business activities:

Official member of National and International Travel Association

  • Ho Chi Minh City Tourism Association (HTA)
  • Vietnam Tourism Association (VITA)
  • Pacific Asia Travel Association (PATA)
  • American Society of Travel Agents (ASTA)

II. VISION

VIETNAM TOUR OPERATOR always tries and tries harder to be one of the Leading Travel Companies in Vietnam as well as in Southeast Asia in terms of service quality and effectiveness.

III. MISSION

Providing diversified, comprehensive, valuable and oriented travel products.
Creating a favorable, professional and friendly working environment so that all staffs can develop their abilities and creativeness effectively.
Cooperating with other partners around the world for co-developing and contributing to social benefits.
Firmly developing through diversifying travel products, improving the quality of services and investing finance effectively to bring value added to stakeholders.

IV. BUSINESS PHILOSOPHY

Vietnam tour operator always takes its responsibility to the environment and community as well as develops travel products and business activities basing on the mutual benefit for both Fiditour and community.

V. HISTORY

Travel Fiditour was established in 1989 and focused on inbound market and other travel services, such as hotels booking service, transportation service and visa arrangement for tourists who visited Vietnam. Then, we started to develop local market for outbound as the demand of Vietnamese traveling aboard increasingly day by day.
Fiditour was the pioneer travel agency in developing outbound market and soon after became a Top 4 Travel Agency for this market in 1994.
Fiditour started looking at the potential local market which was undiscovered yet in 1998 and gained a great success in domestic market as we has been arranging a big amount of Vietnamese tourists traveling around Vietnam. By now, Fiditour is rewarded a Top 2 Travel Agency specializing domestic tours by Vietnam National Administration of Tourism.
Fiditour MICE Service Center was established in 2002 to meet a high demand of MICE tourism in Vietnam as well as Southeast region. Fiditour is so confident to provide these special services, Meeting, Incentive, Conference and Event for both national and international needs.
Here are our commitments:

  • Fulfill all that we committed to clients
  • Provide our most selected travel products
  • Provide our most reasonable price for each product
  • Provide our professional and enthusiastic service

VI. OFFICES

1. HEAD OFFICE
Address: 129 Nguyen Hue Street, District 1, Ho Chi Minh City, Vietnam
Website: www.fiditour.vn
Telephone: (+84) 0903 687 440
Fax: (+84.8) 38 21 54 27
E-mail:inbound1@fiditour.com or phongtran@fiditour.com

2. HANOI OFFICE
Address: 43A Ngo Quyen Street, Hoan Kiem District, Hanoi City
Telephone: (+84.4) 39 43 49 33
Fax: (+84.4) 39 43 49 32

3. DA NANG OFFICE
Address: 93 Ham Nghi Street, Vinh Trung Ward, Thanh Khe District, Da Nang City
Telephone: (+84.511) 399 66 33
Fax: (+84.511) 625 30 34

4. CAN THO OFFICE
Address: 59 Vo Van Tan Street, Tan An Ward, Ninh Kieu District, Can Tho City
Telephone: (+84.710) 368 78 78
Fax: (+84.710) 381 88 67